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Whether you have a store front, an online presence, or both, the level of information provided to us dictates how much we can manage in your behalf. The more you tell us about your company the higher the level of service we can provide. Shipping times, product availability, order status, are just a few solutions we provide.
Operating a Retail Establishment keeps you on your toes. Customer service is face to face and even more important. Answering the phone while you are with a client is rude, but you also don’t want to alienate previous customers or a new sale. NovusCall Live Receptionist is the solution. All of your customers receive immediate attention. Your account can be customized to fit your preferences. During your shop hours, we answer questions and forward messages, allowing you to speak with your customers on your schedule.
A friendly helpful voice is the key to managing customer service for web based companies. You clients will appreciate reaching a real person. Live Receptionist by NovusCall provides reassurance and confidence for your customers, by answering questions, confirming orders, or even verifying shipping times. Order Processing by our agents is an excellent service to utilize, especially for your clients who would rather purchase with a live person, instead of a machine.
Call NovusCall answering service team today at 1-866-996-6887, or register online for an overview of what we can do for you. NovusCall’s Live Receptionist answering service solutions will redefine what you expect from your answering service provider.
