• Provide first contact Receptionist services for multiple clients.
• Documents customer calls in the database system including resolutions, issues, and general notes.
• Maintain target levels of productivity and performance.
• Helps maintain a good team and working environment by assisting fellow employees and participating constructively in meetings.
Required Skills & Qualifications
• High School Diploma or Equivalent.
• Must be 18 yrs or older.
• Be able to type 40+ wpm.
• Ten Key.
• 1 yr Customer Service Experience. Call center experience preferred but not required.
• Strict attention to detail.
• Excellent communication/Listening skills.
• Proficient computer skill set.
• Eligible to work in the United States.
NovusCall is an Equal Employment Opportunity employer.
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