NovusCall Premium Services and Front Office Support

Take your virtual answering services to the next level and bundle your business needs into one affordable package. NovusCall Premium Call Answering Services can manage the important details that keep your enterprise running smoothly.  Front Office Support by NovusCall starts with our basic Live Receptionist Service and adds the Premium Services of your choice.

Scheduling	Keep track of appointments and block time for projects. NovusCall’s Live Receptionist can manage your calendar and schedule. Call for a quote and see how we can assist you today.
Fax services	Go GREEN! With NovusCall Fax Services, you can receive and send faxes, without the need for paper. It goes where you go. Access your faxes from your phone or laptop- anyplace, anytime.
Outbound Calls	NovusCall’s Live Receptionist can manage your outbound calls for you. Whether they are reminder calls about appointments or follow –up survey calls for quality, they are handled efficiently and professionally, allowing you focus on other aspects of your business.
Process New Orders	NovusCall’s Live Receptionist can process orders in your system or on your website, process payments and check and verify shipping status. Give your customers a one stop location for quality customer service.
Toll Free and Local Numbers	Utilize Multiple Numbers. Track marketing campaigns by using different phone numbers or simply have different numbers for each department in your company. Each can be routed to its own set of instructions or all numbers can be routed to your main page – Call today to speak to an account specialist about what virtual answering service options will work the best for your company.
Marketing Stats & Data Capture	Coming soon! – Fall of 2011, NovusCall Call Answering Services will be launching our new dashboard for AccessNovus. All information gathered on calls will be stored in a database, and accessible to our clients. Combine your current CRM with your virtual answering service, and manage your business – all in one virtual location.

* Virtual Live Receptionist (Included) with all of the above services.

Call NovusCall answering service team today at 1-888.996.6887, or register online for an overview of what virtual answering services can do for you. NovusCall’s live receptionist answering service solutions will redefine what you expect from your answering service provider.